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Your reader trusts their own mind way more than they trust yours. No offense but it’s true. Knowing this, try to avoid
Whatever you do—don’t just imagine your headline on your page itself. Consider how your headline performs without the rest of your page to
Think of split testing (or AB testing) like a deathmatch for ideas. It’s the best tool we have for figuring out what works
Sometimes, the purpose of an email can be simply to inform. But often, we’re trying to get someone somewhere. An action page. A
As changemakers, it’s our job to dream up all the ways our supporters can get involved to help our cause or win
These folks are some of the most innovative and transformative communicators in (and beyond) our movement. And they’re on a mission to help
You might know definitively that your call-to-action (CTA) is the single-most strategic thing your supporters can do today to help your cause.
Inboxes aren’t often exciting places. Neither are the majority of web pages, if we’re honest. This can work to your advantage. Your
To steal a mantra from our friends in journalism: don’t bury the lede. The idea might have started in newspaper offices
Whether your call to action (CTA) is a button or a link, don’t get too clever. Speak directly to your supporter and tell
(Not in that way). Do you ever find yourself staring at your screen, wishing the thing you are trying to write was done
Here’s how the internal dialog usually goes: “We’re torn. We see other organizations sending from individual people but how do we know if
Call it what you will. It’s the idea that when we work together, we’re part of something bigger than ourselves. If achieving
You’ve sent your action or appeal broadcast. It went okay. But you’re not satisfied that enough supporters noticed it or recognized its urgency.
On-page videos can be your best friend and your worst enemy. At the same time. Know the pros and cons so you
A token is a little snippet of encoded data that identifies a supporter and can be attached to links in your email broadcasts. When someone clicks on a tokenized link from an email to your website, your website can re-discover who that supporter is and continue to deliver a seamless, personalized experience. Your email broadcast system, website, and CRM will need the ability to ‘talk’ to each other to pull this off.
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