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Of all the ‘rules’ out there for writing page headlines, this is the most transformative. If your headline sits on a petition
Is email dead? Here’s what the data says... Some people question the relevance of emails in 2025. They ask, “Can’t we just rely
You might know definitively that your call-to-action (CTA) is the single-most strategic thing your supporters can do today to help your cause.
On-page videos can be your best friend and your worst enemy. At the same time. Know the pros and cons so you
How tempting is it to ‘bust myths’ and confront your opponent’s ridiculous claims head-on!? Hint: very. Proceed with caution—countering false claims can unintentionally
What’s the magic number of emails you need to send to maximize supporter engagement and minimize fatigue?The answer is “five”. Kidding. It would
A well-placed stat will add weight to your writing—particularly when it’s referenced with a credible source. When working with numbers, all care must
Let’s be honest, this stuff is hard. Never in human history has there been a communication medium more competitive than the Internet.
When it comes to targeting the best supporters for specific activities, many of us are using (or have used) the sub-list model.
One of the hardest lessons to learn as a communicator is knowing what not to say. In a medium that forces us
What if you could say the right thing, to the right person, at the right time (while you sleep)? The future of communications
Your organization and its communication style is unique. Defining it will consolidate expertise, build confidence, and help you and your co-communicators hone an
Whether your call to action (CTA) is a button or a link, don’t get too clever. Speak directly to your supporter and tell
Most email broadcast systems come packed with standard analytics. Just to be clear, here’s what we care about: Recipient volume This is the
Imagine you’ve been asked to have an important conversation with ... ‘someone’. Chances are, you’ll be much happier to have that conversation if
How tempting is it to ‘bust myths’ and confront your opponent’s ridiculous claims head-on!? Hint: very. Proceed with caution—countering false claims can unintentionally reinforce them.
However, if you can reframe the conversation, you get to own it. With a little linguistic gymnastics, you can force your opponent to use your frame.
When live exporters assert that their trade is “not cruel”, what’s the one thing most people think of? That’s right. Cruelty.
Frame Conceded:
“You won’t miss out on protein and iron by eating these plant-based foods!”
“New live export regulations won’t protect animals.”
Frame Owned:
“These plant-based foods are packed with iron and protein!”
“New live export regulations only reinforce cruelty.”
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