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A ‘hero’ image is one that carries the most visual weight in your layout. Usually accompanying your headline, this is the image
Technology moves at light-speed. Every day, smart people are pushing the boundaries of digital design, user experience, and communication. If we hope
The General Data Protection Regulation (commonly, GDPR) came into effect in May 2018. It impacts all businesses and organizations, everywhere in the world,
Don’t undercut a great email by hiding it behind a poor subject line. These few words have the power to make or
Great communication is not just about what you say but how you say it. Who says it also matters. You won’t always
Whether you’re seeking donations or actions, the formula for writing an effective CTA is pretty simple. To persuade your supporter to drop
One of the hardest lessons to learn as a communicator is knowing what not to say. In a medium that forces us
Bolding the odd word or phrase can help skim readers catch key ideas you don’t want them to miss. It’s also great for
It would be a lie to claim that ‘delivery time’ is a highly influential factor in email open rates. Compared to heavyweights
Who are your supporters? And what do they need from you to reach their potential as star advocates or loyal donors? You might
Of all the ‘rules’ out there for writing page headlines, this is the most transformative. If your headline sits on a petition
It can feel intuitive to place your action form elements at the end of your page—after your theory of change. However, your supporter
Preview text appears in most email clients in the form of a few words after or below a subject line. While it doesn’t
Serious question. Success is more than a number. It’s an outcome. An increase in list size isn’t an end-goal; 1,000
The moment after someone completes an online action presents a critical opportunity. A well-crafted thank-you email will help cement this action as a
There’s more than one way to build an email list. The various types of digital assets you can use to attract people to your list are your list building entry points. Choosing the right entry points can either set you up for long term success or agonizing frustration.
The very first touchpoint that brings someone to your email list is defining. That moment is responsible for establishing the terms of the relationship they will have with you. Will the interaction position them as an action taker? Or a spectator? Consider how supporters can best help your organization achieve its mission, and then design list-building entry points to mirror that.
Active entry points include:
Passive entry points include:
Simply put, if your core list-building strategy relies on passive entry points, it’s going to be harder to mobilize your supporters into action. You’ll find plenty of digital agencies keen to push passive entry points because they’re easily applied in a commercial environment. However, we have something more valuable to work with. So play to your advantage—optimize online action pages such as petitions and advocacies to fuel your list building strategy. Prioritize your active entry points. These highly-sharable assets will build audiences faster than generic signup forms every time.
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