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There are plenty of reasons people struggle to complete online actions. Poor page layouts, confusing language, onerous forms, and too many (or too
A token is a little snippet of encoded data that identifies a supporter and can be attached to links in your email broadcasts.
Think of a radio tower. Broadcast signals beaming far and wide. Most people think about email broadcasts this way. Please don’t think
If we want to get the most out of email, we need to make it personal. If every message we send sounds
These folks are some of the most innovative and transformative communicators in (and beyond) our movement. And they’re on a mission to help
Of all the ‘rules’ out there for writing page headlines, this is the most transformative. If your headline sits on a petition
A well-placed stat will add weight to your writing—particularly when it’s referenced with a credible source. When working with numbers, all care must
Whether you’re seeking donations or actions, the formula for writing an effective CTA is pretty simple. To persuade your supporter to drop
Whether your call to action (CTA) is a button or a link, don’t get too clever. Speak directly to your supporter and tell
(Not in that way). Do you ever find yourself staring at your screen, wishing the thing you are trying to write was done
Well-designed email templates are greeeat. But even the best layouts can lull readers into complacency over time. Consider mixing up your formatting occasionally
Consider the moment before your supporter decides whether to open your email. They must sacrifice something in order to give you their attention.
Here’s an important piece of digital communication that you’ve probably never read: Few of us pay attention to stuff like
New to SEO? Here’s what works in 2026. If the currency of the Internet is web traffic, then search engine referrals are money
Let’s be honest, this stuff is hard. Never in human history has there been a communication medium more competitive than the Internet.
There’s more than one way to build an email list. The various types of digital assets you can use to attract people to your list are your list building entry points. Choosing the right entry points can either set you up for long term success or agonizing frustration.
The very first touchpoint that brings someone to your email list is defining. That moment is responsible for establishing the terms of the relationship they will have with you. Will the interaction position them as an action taker? Or a spectator? Consider how supporters can best help your organization achieve its mission, and then design list-building entry points to mirror that.
Active entry points include:
Passive entry points include:
Simply put, if your core list-building strategy relies on passive entry points, it’s going to be harder to mobilize your supporters into action. You’ll find plenty of digital agencies keen to push passive entry points because they’re easily applied in a commercial environment. However, we have something more valuable to work with. So play to your advantage—optimize online action pages such as petitions and advocacies to fuel your list building strategy. Prioritize your active entry points. These highly-sharable assets will build audiences faster than generic signup forms every time.
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