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Whether you’re seeking donations or actions, the formula for writing an effective CTA is pretty simple. To persuade your supporter to drop
The General Data Protection Regulation (commonly, GDPR) came into effect in May 2018. It impacts all businesses and organizations, everywhere in the world,
Bolding the odd word or phrase can help skim readers catch key ideas you don’t want them to miss. It’s also great for
Is email dead? Here’s what the data says... Some people question the relevance of emails in 2026. They ask, “Can’t we just rely
How does the past experience of people on your list influence their interest in receiving ongoing email from you? It turns out
A token is a little snippet of encoded data that identifies a supporter and can be attached to links in your email broadcasts.
It can feel intuitive to place your action form elements at the end of your page—after your theory of change. However, your supporter
Here’s an important piece of digital communication that you’ve probably never read: Few of us pay attention to stuff like
Knowing how much or how little to say starts with being clear about your objective. Rarely is it our job to turn readers
What draws people to your cause? What motivated your supporters to take their first action? What did they feel when they first donated?
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There’s more than one way to build an email list. The various types of digital assets you can use to attract people to your list are your list building entry points. Choosing the right entry points can either set you up for long term success or agonizing frustration.
The very first touchpoint that brings someone to your email list is defining. That moment is responsible for establishing the terms of the relationship they will have with you. Will the interaction position them as an action taker? Or a spectator? Consider how supporters can best help your organization achieve its mission, and then design list-building entry points to mirror that.
Active entry points include:
Passive entry points include:
Simply put, if your core list-building strategy relies on passive entry points, it’s going to be harder to mobilize your supporters into action. You’ll find plenty of digital agencies keen to push passive entry points because they’re easily applied in a commercial environment. However, we have something more valuable to work with. So play to your advantage—optimize online action pages such as petitions and advocacies to fuel your list building strategy. Prioritize your active entry points. These highly-sharable assets will build audiences faster than generic signup forms every time.
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