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In 2026, more emails are being viewed on iPhones than any other device. The average iPhone affords us a measly 41 characters
Every time you email your supporter, you’re doing much more than delivering a message. You’re cultivating a relationship. If
Great action pages will attract people via social media, search, traditional media, and even word of mouth. This means they’re ideal for list-building.
There are plenty of reasons people struggle to complete online actions. Poor page layouts, confusing language, onerous forms, and too many (or too
Don’t undercut a great email by hiding it behind a poor subject line. These few words have the power to make or
If we want to get the most out of email, we need to make it personal. If every message we send sounds
It doesn’t matter if you’re writing an email, a blog post, or a tweet—the full gamut of attention-seeking and attention-keeping tactics apply. Social
Take your time. In the pursuit of saying more with less, I’ll admit—not every big idea can be reduced to a snappy soundbite.
Segmentation gives digital communicators the power to reach the right people with the right message. The shift from a broadcast communication model to
Not every email you send will find its way into an inbox. Optimal deliverability is needed to give your emails a fighting
Most organizations want to grow their online audience. Some of us rely entirely on our supporters to fuel actions and fundraising—the organizational
It might seem too obvious to mention. But it’s critical that you’ve defined the objective of your email. Often, it’s to lead your
Have you ever visited a website only to notice that ads for that site seem to ‘follow’ you around the Internet? You’ve been
A well-placed stat will add weight to your writing—particularly when it’s referenced with a credible source. When working with numbers, all care must
Imagine you’re at a party. There are plenty of new people you could meet and talk to. There’s a guy talking himself up.
There’s more than one way to build an email list. The various types of digital assets you can use to attract people to your list are your list building entry points. Choosing the right entry points can either set you up for long term success or agonizing frustration.
The very first touchpoint that brings someone to your email list is defining. That moment is responsible for establishing the terms of the relationship they will have with you. Will the interaction position them as an action taker? Or a spectator? Consider how supporters can best help your organization achieve its mission, and then design list-building entry points to mirror that.
Active entry points include:
Passive entry points include:
Simply put, if your core list-building strategy relies on passive entry points, it’s going to be harder to mobilize your supporters into action. You’ll find plenty of digital agencies keen to push passive entry points because they’re easily applied in a commercial environment. However, we have something more valuable to work with. So play to your advantage—optimize online action pages such as petitions and advocacies to fuel your list building strategy. Prioritize your active entry points. These highly-sharable assets will build audiences faster than generic signup forms every time.
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