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Does this sound familiar? Back up your position with facts; the more reasons you can offer, the more persuasive your argument. Right?
Bolding the odd word or phrase can help skim readers catch key ideas you don’t want them to miss. It’s also great for
Imagine you’re seeing a 25% open rate on your emails. That means whenever you send a broadcast, 3 in every 4 recipients will
Every time you email your supporter, you’re doing much more than delivering a message. You’re cultivating a relationship. If
To steal a mantra from our friends in journalism: don’t bury the lede. The idea might have started in newspaper offices
Preview text appears in most email clients in the form of a few words after or below a subject line. While it doesn’t
I know what you’re thinking. “Subject lines”. And you’d be right. Subject lines are hailed as the ‘be all and
Think of split testing (or AB testing) like a deathmatch for ideas. It’s the best tool we have for figuring out what works
On-page videos can be your best friend and your worst enemy. At the same time. Know the pros and cons so you
You are not your audience. Five humbling words that explain why so many messages fall flat, emails flop, and web pages
What if you could say the right thing, to the right person, at the right time (while you sleep)? The future of communications
Segmentation gives digital communicators the power to reach the right people with the right message. The shift from a broadcast communication model to
What’s the magic number of emails you need to send to maximize supporter engagement and minimize fatigue?The answer is “five”. Kidding. It would
Inboxes aren’t often exciting places. Neither are the majority of web pages, if we’re honest. This can work to your advantage. Your
Okay, back up—what’s a ‘value proposition’? Think of your value proposition as the reason your reader should care about investing
It’s not hard to preach to the choir. Or to mount an argument so agreeable that it won’t offend or challenge anyone. The business of wide-scale change-making affords us neither of these luxuries. Since you’re reading this, let’s assume it’s your job to reach the masses and challenge the status quo. Welcome to fiery opposition hitting you from both sides of the divide.
The more polarizing a topic, the more ‘common ground’ techniques will help you reach the fringes of your audience and keep your message (rather than distracting debates) at the centre of attention. Give up now if your aim is to satisfy everyone. (You can’t. But maybe, you can get close).
The idea is simple: find the intersection of what different factions care about. Frame your message around that.
Let’s put these principles to the test. Here are three scenarios where common ground theory can help make messaging more impactful and inclusive:
When it comes to sensitive topics, broadcast audiences are like tinderboxes. Segmentation can help navigate some polarized territories. But it’s no fail-safe. Common ground messaging can help maximize audience reach, minimize triggers and distracting debates, and keep your supporters focussed on effective action.
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